Privacy Policy

Privacy Policy

Last Updated: 9/30/2023

Introduction

Lotus Pools and Landscapes (“we,” “our,” or “us”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.mylotusoasis.com, and when you engage with our custom pool design and landscaping services. By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information: When you interact with our website or engage with our services, we may collect personal information such as your name, email address, phone number, and postal address. We may also collect information about your preferences and interests related to our services.
2. Device and Usage Information: We may collect information about your device (e.g., IP address, browser type, operating system) and how you use our website, including the pages you visit and the actions you take.
3. Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing behavior and improve your experience on our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

1. Providing Services: To provide you with custom pool design and landscaping services and fulfill your requests.
2. Communications: To communicate with you about our services, promotions, and other updates. You can opt-out of marketing communications at any time.
3. Analytics: To analyze and improve our website and services, understand user preferences, and enhance the user experience.
4. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as website hosting, email marketing, and payment processing.
2. Legal Compliance: We may disclose your information if required by law, legal processes, or government authorities.

Your Choices

You have the following choices regarding your personal information:

1. Access and Correction: You can request access to and correction of your personal information by contacting us using the information provided below.
2. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version of this Privacy Policy will be posted on our website with the “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Lotus Pools and Landscapes in San Antonio, Texas Email: [email protected] Phone: (210) 441-7700

We will respond to your inquiries within a reasonable timeframe.

Thank you for choosing Lotus Pools and Landscapes. We value your privacy and trust in us to protect your personal information.

Effective Date: 9/30/2023